One-year Warranty

At WElegance, we take pride in the quality and craftsmanship of our handcrafted accessories. We stand behind the products we sell and offer a one-year warranty to ensure customer satisfaction. Our warranty policy covers any defects in materials or workmanship for a period of one year from the date of purchase.

If you encounter any issues with your WElegance handcrafted accessory within the warranty period, please contact our customer service team at welegance.hk@gmail.com to file a warranty claim. We will work with you to assess the issue and provide a resolution in a timely manner.

Please note that our warranty does not cover normal wear and tear, misuse, or accidental damage. Additionally, any modifications or repairs made by unauthorized third parties will void the warranty.

We are committed to ensuring that our customers have a positive experience with our products and strive to uphold the highest standards of quality. Thank you for choosing WElegance for your handcrafted accessory needs.

If you have any further questions or concerns about our warranty policy, please do not hesitate to reach out to our customer service team.